Refund policy

Apparel Returns & Replacements Policy

Clothing and apparel may be returned only in the event of manufacturing defects, damage not caused by the shipping carrier, or size-exchange needs. Eligible apparel will be replaced with the same product or the closest available equivalent. Items must be returned unworn, unwashed, and in original condition.

Non-Refundable Items

Large Art Murals: All murals are custom, handmade works. Due to their unique and oversized nature, all mural purchases are final sale and non-refundable.
Art Supplies from Gift Bags: Any art supplies, tools, or materials included in gift bags that have been opened or used are non-returnable and non-refundable.

Window for processing:

Expected processing times will vary from 7 to 10 business days upon receiving of the item. Refund windows expire after 30 days of original purchase order.

Customer Support

If you are dissatisfied with your order for any reason outside the terms above, customers may contact hello@melissadivietri.com Blue Eye Queen Shop reviews concerns on a case-by-case basis and will provide guidance on next steps.

Blue Entity, LLC
1317 Edgewater Dr #4889
Orlando, FL 32804
United States